Privacy Policy
Effective Date: March 6, 2026
Business Name: Tex-Air Drone, L.L.C. (“Tex-Air Drone”)
Website: https://www.texairdrone.com
Contact Email: admin@texairdrone.com
Phone: +18063181825
1. Introduction
Tex-Air Drone (“Company,” “we,” “our,” or “us”) values your (“you” or “your”) privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, interact with our chatbot, or receive SMS communications from us, including communications sent through our messaging platform provider, Aircall.
2. Information We Collect
Information You Provide
We may collect the following types of information you submit to us via forms, chatbot interactions, emails, SMS sign-ups, and through third-party service and analytics providers:
• Name
• Phone number
• Email address
• Company name
• Property or project details
• Any information submitted by you via website forms or chatbot interactions
Automatically Collected Information
When you enter our website, we automatically collect and store certain information (through cookies, server logs, and similar tracking technologies) such as:
• IP address
• Browser and device type
• Pages visited
• Website usage analytics
3. How We Use Your Information
We use your information to:
• Count the number of users of our website and individual pages within the website
• Determine referral sources to our website
• Assess the technology used to access our website
• Respond to inquiries submitted through our website or chatbot
• Provide drone services (mapping, spraying, inspections, etc.)
• Schedule appointments
• Send service confirmations and project updates
• Provide customer support
• Improve our services and website functionality
4. SMS Communications (A2P 10DLC Disclosure)
By providing your mobile phone number and opting-in to our SMS messaging services, you consent to receive SMS messages from Tex-Air Drone. We utilize various application-to-person, 10-digit long code (A2P 10DLC) service providers for SMS messaging services. These messages may include:
• Appointment confirmations
• Project updates
• Customer service responses
• Service reminders
Message frequency varies.
Message and data rates may apply.
You may opt-out at any time by replying STOP. You will receive a final opt-out confirmation
message. No further messages will be sent to you via SMS unless you opt-in again. Opt-out
requests are processed immediately.
You may reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchase.
Mobile information will not be sold or shared with third parties for marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
5. Sharing of Information
We do not sell your personal information.
We may share information with:
• Complete your transaction.
• Service providers that help operate our website
• SMS and communication providers (such as Aircall) for message delivery
• Legal authorities when required by law
• Protect and defend our rights or property.
• Enforce the terms and conditions on this website.
We may also share your information:
• To complete your transaction.
• To protect and defend our rights or property.
• To enforce the terms and conditions on this website.
• In connection with a business transfer (e.g. merger, acquisition, etc.). If this occurs, the successor company would acquire the information we maintain, including personally identifiable information. However, personally identifiable information would remain subject to this Privacy Policy.
All service providers are contractually obligated to safeguard your information.
6. Data Security
We implement reasonable technical and administrative safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no electronic transmission or storage system is completely secure.
7. Data Retention
We retain personal information only as long as necessary to:
• Deliver services
• Maintain business records
• Comply with legal obligations
8. Your Rights
You may:
• Request access to your personal information
• Request to see, correct, or delete your personal information
• Opt-out of SMS communications at any time by replying STOP
To submit a request, contact us at: [your email]
9. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors.
10. Updates to This Policy; Reservation of Rights
We may change this Privacy Policy at any time by posting the revised Privacy Policy in the “Privacy Policy” section of the website. The revised Privacy Policy is effective immediately when posted on the website. It is the responsibility of each user to review the website and the Privacy Policy periodically to learn of any revisions to this Privacy Policy. Your continued use of the website after the effectiveness of such revisions will constitute your acknowledgment and acceptance of the terms of the revised Privacy Policy.
11. Contact Information
To submit a request, please contact us via at least one of the following methods:
Tex-Air Drone
PO Box 1796
Amarillo, Texas 79105
+18063181825
Verification Process
We must verify your identity before fulfilling a request. We may ask you to provide your email address or phone number to match our records. You may also designate an authorized agent to make a request on your behalf.